Customer Service Training - Public Program

This practical and engaging customer service program has been put together in response to local demand.

We have kept it short to reduce cost and focussed on both Retail and Hospitality as the predominant forms of customer service across the district.

The trainer will be John Meredith, an experienced professional trainer who has extensive hands on experience in both retail and hospitality.

"Outstanding customer service is rightly seen as the first step in delivering a customer experience that not only secures return custom but create advocates for your business. "

When: 17th November 2009
Time: 6:30pm till 9:30pm
Where: Caffé Prato, 113 Mostyn Street, Castlemaine Vic 3450
Investment: $60 + GST

EARLY BIRD SPECIAL
Register and Pay by October 30 , 2009 and receive 10% Discount!

To register and to get payment details, send an email to: customer@intermizzi.com.au

eMotiv Selling - Public Program

This proven, practical and engaging sales program (previously offered only at corporate level) not only offers a unique set of tools and techniques for achieving outstanding sales performance, but also includes an in depth Personal Sales Evaluation of your individual sales strengths and development areas.

eMotiv Selling(TM) has been delivered to thousands of Australians since 2000; including companies like American Express, ANZ, Chamber of Commerce Queensland, McGees Real Estate and O’Brien. Some departments have achieved over 400% sales growth!

When: 12 & 13th November, 2009
Where: Castlemaine, Vic
Investment: $1850 + GST

EARLY BIRD SPECIAL
Register and Pay by October 30 , 2009 and receive 10% Discount!

To find out more, click on the link here.