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This practical and engaging customer service program has been put together in response to local demand.
We have kept it short to reduce cost and focussed on both Retail and Hospitality as the predominant forms of customer service across the district.
The trainer will be John Meredith, an experienced professional trainer who has extensive hands on experience in both retail and hospitality.
"Outstanding customer service is rightly seen as the first step in delivering a customer experience that not only secures return custom but create advocates for your business. "
When: 17th November 2009
Time: 6:30pm till 9:30pm
Where: Caffé Prato, 113 Mostyn Street, Castlemaine Vic 3450
Investment: $60 + GST
EARLY BIRD SPECIAL
Register and Pay by October 30 , 2009 and receive 10% Discount!
To register and to get payment details, send an email to: customer@intermizzi.com.au
